Shipping policy
Last Updated: October 7, 2026
Thank you for shopping with Microbiome Labs. This Shipping Policy provides information about order processing, shipping, delivery estimates, and potential delivery delays.
Order Processing
Orders are generally processed within 1–3 business days after the order is successfully placed.
Business days do not include weekends or applicable holidays.
During periods of increased order volume, processing may take additional time.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing available tracking information.
Tracking information may take some time to become active after the carrier receives and scans the package.
Shipping Methods
Available shipping methods and applicable shipping charges will be displayed during checkout.
Estimated delivery times may vary depending on the destination, selected shipping method, carrier operations, and other circumstances.
Estimated Delivery Times
As a general guideline:
- Standard Shipping: approximately 5–10 business days
- Expedited Shipping: approximately 3–5 business days, where available
These are estimated delivery windows rather than guaranteed delivery dates.
Shipping Charges
Shipping charges are calculated and displayed during checkout based on the applicable order, destination, and shipping method.
Any available shipping promotions will be displayed during checkout.
Tracking
After shipment, tracking information will be provided when available.
Please allow approximately 24–48 hours for tracking information to update after the package enters the carrier's system.
Delivery Delays
Delivery times may be affected by circumstances outside our reasonable control, including:
- Carrier delays
- Severe weather
- Holidays
- High shipping volume
- Address issues
- Customs processing
- Transportation disruptions
- Other unexpected circumstances
If your package appears to be delayed, please check the tracking information first. You may also contact us for assistance.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information during checkout.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply if the order needs to be reshipped.
Please contact us as soon as possible if you notice an error in your shipping information.
International Orders
For international shipments, delivery times may vary depending on the destination and local carrier operations.
Depending on the destination, customers may be responsible for applicable customs duties, taxes, import charges, or other fees imposed by local authorities.
Any such charges are generally outside our control.
Lost or Damaged Packages
If your package appears to be lost, significantly delayed, or damaged during delivery, please contact us at:
Please provide your order number and tracking information so that we can review the situation and determine the appropriate next step.
Contact Us
For shipping questions, please contact:
Email: vecinoestremkl240@gmail.com
Microbiome Labs Customer Support